Home Information Policy & Privacy Notice Information Security Policy

Our customers have always been our top priority and PUNB is dedicated in ensuring that our online information are private, safe and secure. In short, your privacy is our top priority. This privacy policy is designed to explain some of the privacy principles we abide by, in providing a responsible and reliable online experience.

Types of information

When registering to any of our schemes or programme online via this website, you will be required to provide us with information such as your name, address, age, gender, and identity card number.

Use of information

The information gathered is used primarily for our database and to offer additional products or services that we believe may be of benefit to you.

Employee access

Employee access is only limited to authorised employees who are fully trained in handling your information. These authorised personnel are required to ensure the confidentiality of your information and to respect your privacy at all times. Employees who have access to your information will be subjected to disciplinary action should they fail to observe this privacy policy.

Security measures adopted to protect user information

We protect your information in a highly secure data centre, adhering to strict computer security standards. We have put in place, privacy protection control systems designed to ensure that our customers' information remain safe, secure and private.

Sharing of information

We will only disclose your information only:

  • When it is required by law

When such disclosure is required under legislation or regulation, government agency or court order.

  • When it involves public interest

When such disclosure is required to protect the interest of the public, for example in the detection of crimes, etc.

  • Where it is authorised by you

Accuracy of information

Keeping your data and information accurate and updated is very important to us. You can help us keep accurate records by informing us of any changes. If you have reasons to believe that your records with us are inaccurate, incomplete or not updated, please write in to us. We will promptly rectify your records accordingly.

Customer complaints

You may address any queries, concerns or complaints relating to your information or data by writing or emailing us.