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“Jika Bukan Kita yang Meneruskan Legasi Keluarga, Siapa Lagi?”

“Itulah kata-kata yang menjadi semangat utama di sebalik kejayaan seorang usahawan yang kini menerajui perniagaan dodol warisan keluarganya.”

“Segalanya bermula secara tidak rasmi. Saya hanya membantu secara sambilan kerana ketika itu masih menetap di Negeri Sembilan. Tugas saya hanyalah di belakang tabir – menguruskan gaji pekerja dan membantu dari segi pentadbiran. Namun, pada 2018, segalanya berubah apabila ibu saya, Puan Ramiah, meminta saya untuk terlibat sepenuhnya dalam perniagaan keluarga bersama abang saya,” jelas Puan Siti Noramay ketika memulakan bicara.

Dari Terpaksa Menjadi Cinta

Pada mulanya, beliau mengakui seolah-olah dipaksa untuk terlibat dalam bidang perniagaan. Namun, semakin lama beliau bergiat secara serius, timbul kesedaran bahawa jika bukan dirinya yang meneruskan perniagaan ini, siapa lagi? Dari situlah hadir semangat untuk membawa legasi keluarga ini ke tahap yang lebih tinggi.

Bagi Puan Siti Noramay, kejayaan dalam bidang keusahawanan banyak bergantung kepada disiplin. Disiplin yang kuat mampu membentuk organisasi yang tersusun serta mencipta budaya kerja yang positif. Seorang usahawan juga perlu cekap menyelesaikan masalah, berani membuat keputusan pantas, dan tidak mudah berputus asa walaupun berdepan pelbagai ujian. Kegagalan sekali tidak bermakna gagal selamanya.

Selain itu, pengetahuan dan kemahiran dalam bidang yang diceburi amat penting. Tidak cukup dengan semangat sahaja – seseorang usahawan perlu sentiasa belajar dan memperbaiki diri.

Cabaran dan Keunikan Produk

Antara cabaran terbesar dalam menjalankan perniagaan ialah isu modal dan ketidaktentuan struktur harga pasaran. Hal ini lebih mencabar dalam industri makanan tradisional seperti dodol, khususnya di Melaka – negeri yang memang sinonim dengan makanan warisan tersebut.

“Apa yang membezakan kami daripada pengusaha dodol lain ialah rasa dan kualiti. Kami amat menitikberatkan penggunaan bahan-bahan berkualiti serta proses pembuatan yang teliti. Walaupun harga kami sedikit tinggi, kami percaya pelanggan masa kini lebih bijak menilai – mereka mencari nilai dan rasa yang berbaloi,” ujar beliau.

Meluaskan Sayap ke Pasaran Antarabangsa

Kini, SB Ramlah Food Enterprise sedang merancang untuk membawa jenama ini ke pasaran antarabangsa. Sebelum ini, produk mereka telah menembusi pasaran luar negara melalui ejen OEM yang menggunakan jenama ejen tersebut.

“Impian kami kini adalah untuk membawa jenama SB Ramlah Food Enterprise sendiri ke peringkat global, agar dikenali sebagai jenama dodol berkualiti dari Malaysia,” tutur Noramay lagi.

Harapan dan Nasihat kepada Generasi Muda

Harapan Noramay ialah agar perniagaan ini terus berkembang dan kekal sebagai legasi keluarga hingga ke generasi seterusnya. Beliau juga berharap SB Ramlah Food Enterprise dapat membuka lebih banyak peluang pekerjaan, khususnya kepada penduduk kampung dan suri rumah, agar mereka dapat menambah pendapatan keluarga.

“Kepada para belia dan bakal usahawan, jangan takut untuk mencuba. Keusahawanan bukan jalan mudah – akan ada jatuh dan bangun. Namun, setiap kegagalan adalah pelajaran, dan setiap cubaan ialah langkah menuju kejayaan. Jadikan cabaran sebagai pembakar semangat untuk terus berjaya dalam apa jua bidang yang diceburi,” akhiri Noramay dengan penuh semangat.

Building A Legacy in Automotive Sector

“At Maxipura, we sell happiness to our customers,” said Encik Zuraiman, who has led Maxipura Sdn. Bhd. for nearly 15 years. The meaning behind its name is special, rooted in Sanskrit meaning “sacred city”. Encik Zuraiman initially took over Maxipura from his friend, knowing its potential to penetrate the market that was predominantly dominated by non-Bumiputera entrepreneurs at the time.

From one single outlet to eight outlets did not happen in the blink of an eye. From five staff to now over 155 staff outlets, this growth exemplifies Encik Zuraiman’s dedication and passion to thrive in the highly competitive automotive industry. His indument in the automotive industry started at Goodyear Tire and Rubber Company, where he joined the sales and marketing team despite initially being offered the role of Regional Auditor for Asia Pacific on his rarely aetheric background.

Collaborative Effort of All Team Members

When asked what sets Maxipura apart from competitors, Encik Zuraiman emphasises: “I have good team members and competent staff who have supported me from the beginning.” Managing 155 staff is not an easy task, however, with strong leadership from top management, especially from Encik Zuraiman himself, Maxipura able to sustain its market presence while planning strategic growth and diversification. He also mentioned that Maxipura did not differentiate its staff based on gender or race. The company welcomes individuals from diverse ethnic backgrounds, including Chinese, Indian, and Orang Asli communities. “As long as they are willing to learn and have the right attitude, we are more than happy to accept them to be part of Maxipura,” he said.

Customer’s Happiness

The reason behind Maxipura’s slogan of “selling happiness” is simple yet meaningful. “When people come to us, their faces show how stressful it is when the car breaks down. We are here to help them, reassure them, and fix the problem. You can see their face enlightened after that,” he said. That is why it became Maxipura’s slogan, as customer happiness and satisfaction are ultimately the company’s main goals.

Business Is About Networking

Networking plays a vital role in Maxipura’s business strategy, enabling the company to build strong relationships with stakeholders and better understand their needs and expectations. Through active networking, Maxipura gains valuable insights into market trends and customer preferences, supporting with more informed decision-making. Additionally, networking fosters collaboration and innovation, driving sustainable growth. It also opens doors to new opportunities and partnerships, strengthening the company’s competitive edge. Ultimately, effective networking is essential for meeting diverse stakeholder needs and ensuring long-term success.

PUNB’s Role in Maxipura

Encik Zuraiman knew about PUNB in 2004 while working with Goodyear Tire and Rubber Company. At that time, he mentioned that he did not see the need for financing for his business. However, in 2013, recognising the importance of securing funds to expand the company, he decided to apply for financing with PUNB. He was encouraged by the dedication shown by PUNB’s team, who were committed to supporting his success in the industry.

Future Vision of Maxipura

Encik Zuraiman believes there is always room for improvement and considers Maxipura to be the second-leading tyre service provider in the market. This mindset drives the company to continually learn from the best and aspire to become the best. Looking ahead, Encik Zuraiman plans to expand Maxipura to other states across Malaysia, with the goal of establishing 50 outlets, with the objective of making it convenient for their customers.

Additionally, Maxipura aims to contribute to society through a tailored corporate social responsibility (CSR) program. The company plans to initiate an outreach program with schools to promote environmental awareness. Encik Zuraiman believes that CSR is not only a key part of Maxipura’s branding strategy but also strengthens its image within the community.

Advice for Young Entrepreneurs

Encik Zuraiman believes that three key factors are essential for becoming a successful entrepreneur: learning the fundamentals of business, having the courage to start, and having a genuine passion for running the business. He also emphasises the importance of building a strong network before starting a business, as it provides valuable opportunities to learn from others’ experiences. Last but not least, he mentioned that the intention behind doing business must be good, while at the same time, one must continue praying, making dedicated efforts to run the business, and have tawakkal, as everything comes from Allah the Almighty.

FZL Rekabina – Rakan Usahawan PUNB

In the competitive world of interior design and cabinetry, Faizul Azwan bin Mustaffa has carved a name for himself. As the manager and founder of FZL Rekabina, a company specializing in custom-made cabinets and home renovations, Faizul’s path to success is a testament to perseverance, innovation and passion.

Founded in 2012, FZL Rekabina initially focused on designing interior spaces. However, by 2017, Faizul expanded the company’s scope, establishing a small workshop to begin in-house production of cabinets. Despite the excitement of this new phase, Faizul encountered significant challenges. “Securing funds for raw materials was a major hurdle,” he recalled. It was during this time that a discovery by chance on Facebook connected him with Perbadanan Usahawan Nasional Berhad (PUNB). Through PUNB’s guidance, Faizul secured an attractive financing, which prided him the resources needed to push his business forward.

Faizul’s foundation in architecture, where he was involved in interior design projects for government offices and residential homes in Terengganu, equipped him with the skills necessary to develop FZL Rekabina. His experience in designing and manufacturing cabinetry, coupled with his creative vision, set him apart in a crowded market. “In Terengganu, I learned how the production process worked and realized the potential of bringing custom cabinetry to the market,” Faizul shared.

Starting with simple design sketches and fulfilling modest orders, Faizul’s commitment to quality soon paid off. Over time, FZL Rekabina gained a reputation for crafting specialised kitchen cabinets, as well as modern and classic living room designs tailored to the needs of individual clients. “Customers wanted something unique, whether it was modern or classic style. We made sure to offer personalised solutions, matching their preferences for every space,” Faizul explains.

The production process at FZL Rekabina is methodical. After consulting with clients and conducting site visits, Faizul’s team creates detailed drawings to bring the client’s vision to life. Once finalised, raw materials are sourced from trusted suppliers and delivered to the workshop. Production time varies, but typically, a custom cabinet is completed within two weeks. “Seasonal trends and customer demands shape our schedule,” he notes.

One of Faizul’s most significant challenges has been cash flow management. Delayed client payments often slowed production, limiting his ability to stock up on materials. Despite these obstacles, Faizul maintained strong relationships with local suppliers, ensuring a steady flow of resources even during challenging times. “We’ve built a network of reliable suppliers who deliver materials quickly, allowing us to stay on track,” Faizul shares.

Looking to the future, Faizul sees enormous potential in the housing market. “As the residential sector continues to grow, we’re focusing more on retail projects,” he says. His goal is to offer affordable, high-quality solutions to homeowners, a move he believes will propel FZL Rekabina forward in the coming years.

For young entrepreneurs, Faizul offers straightforward advice: “Discipline, passion and enthusiasm are essential. If you lack interest in what you’re doing, the quality of your work will reflect that.” His emphasis on passion is rooted in the belief that dedication drives success, particularly in fields where craftsmanship and attention to detail are paramount.

Today, FZL Rekabina operates with a highly skilled team of four production staff. Each member contributes to the meticulous process of crafting custom cabinetry. From individual component assembly to final delivery, the team ensures that every product meets the client’s expectations. Faizul’s team also handles installation, with staff on-site to organise and set up cabinets in customers’ homes.

FZL Rekabina has embraced digital marketing, utilising platforms such as TikTok and Facebook to reach a broader audience. Faizul has successfully run promotional campaigns for ready-made TV cabinets, offering affordable options under RM1,000. However, he notes that many clients still prefer custom-built designs that span entire walls, reinforcing the need for personalized service in his business model.

Faizul’s entrepreneurial journey has not been without setbacks. He has experienced project delays, missed opportunities and even dishonest clients. Yet, through it all, Faizul has remained determined. “There were moments when I felt discouraged, but giving up was never an option,” he reflects. After nearly a decade in the industry, FZL Rekabina has built a solid foundation, recently securing a major project in Penang, which provided much-needed financial stability.

As Faizul looks back on his journey, he remains grounded. “Some days bring success, while others don’t,” he says humbly. “But every experience, good or bad, has taught us valuable lessons and helped us grow.” With his eyes set on the future, Faizul Azwan bin Mustaffa continues to lead FZL Rekabina, crafting not just cabinets but stories of perseverance, resilience and success.

MIE SOYA ENTERPRISE – Rakan Usahawan PUNB

In the bustling world of Malaysian entrepreneurship, few stories are as compelling as that of Zuhaymee bin Mustapa, the founder of Mie Soya Enterprise. From a humble beginning in 1997, Zuhaymee has grown his business into a household name, specializing in soy-based products like tempe, tauhu, tau foo fah and soy drinks. Nearly 28 years on, his company remains a testament to perseverance and innovation, having supplied renowned brands and making a mark in the food industry.

Zuhaymee’s journey into the soy business was driven by his love for tempe, a fermented soy product that holds a special place in his heart. Before venturing into entrepreneurship, Zuhaymee served as a soldier, a career very different from the intricacies of food production. His turning point came when he approached an expert tempe maker at a local market, only to be told that the process was too complicated for a beginner. This response ignited Zuhaymee’s determination to prove that hard work and passion could overcome any challenge. “I wanted to show that nothing is impossible if you put your heart into it,” he said.

Rather than giving up, Zuhaymee embarked on a journey of self-study, learning from various local tempe makers and refining his process until he could produce his own high-quality product. The process of making tempe begins with soaking the soybeans for 40 hours, followed by steaming them to retain their nutrients. After steaming, the beans are packaged and undergo fermentation for about five days, after which they are ready for distribution to suppliers.

Quality control is a priority for Mie Soya Enterprise. Each batch of tempe is carefully screened to ensure it is free from impurities before being packed. Zuhaymee takes pride in sourcing premium soybeans from the United States to maintain the high standards of his products.

However, the road to success has not been without its challenges. Internal obstacles include ensuring the quality of raw materials and maintaining optimal production conditions, while external factors like meeting delivery deadlines to ensure fresh products also play a significant role. During festive seasons, production at Mie Soya Enterprise triples, with up to 4,000 pieces of tempe produced daily. Currently, the company employs eight local staff members who work under flexible schedules to reduce stress and increase productivity.

When asked about competition, especially from both Bumiputera and non-Bumiputera competitors, Zuhaymee remains unfazed. He views competition as healthy, choosing to focus on delivering quality products to his customers. His company continues to thrive, producing 6,000 pieces of tempe daily, along with 2,000 pieces of tauhu putih (white tofu), 2,000 tauhu lampung (soft tofu) and 200 tauhu goreng (fried tofu).

Mie Soya Enterprise has grown significantly over the years, even catching the attention of a well-known local fried chicken chain, making them a key supplier to Ayam Penyet franchises across Malaysia. Furthermore, the company has supplied soy-based products to renowned bakeries, including the famous Roti Gardenia.

Zuhaymee’s expertise has not gone unnoticed. He now serves as a trainer in various government entrepreneurship programs, sharing his knowledge with aspiring business owners who want to enter the soy product industry. For those interested in learning the art of making tempe or other soy products, Mie Soya Enterprise offers training sessions which they will guide one-to-one on how to manage soy business. Additionally, customers can walk in and purchase soy milk and tau foo fah (soybean pudding) directly from the factory or selected stores in the region.

Looking ahead, Zuhaymee has plans to expand his business further. Recently, a supplier expressed interest in increasing the daily order to 6,000 pieces of tempe, which could lead to the opening of a second Mie Soya Enterprise branch within the same district.

After nearly three decades in business, Zuhaymee’s story is one of resilience, passion, and an unwavering belief in his products. His dedication to quality and innovation continues to fuel the growth of Mie Soya Enterprise, ensuring that it remains a staple in Malaysia’s food industry for years to come.

As he reflects on his journey, Zuhaymee’s advice to aspiring entrepreneurs is clear: “Success is within reach if you work hard and never give up. There is no shortcut to greatness, only dedication and effort.”

Idea Niaga

In retail business, adapting and responding to change is an important process. Those of you who have been in business for many years would have made changes to keep up with current times. One way to do this is by conducting business review.

A review process begins with evaluating your current status. The main areas to be look at are as follows:

  1. Customers

Get to know their demographics and your surroundings.

       Who are they – families, couples, singles, factory, workers or students?

       Buying power – find out what products they buy, the types of businesses and price of real estate in the area to estimate their buying power

       Buying pattern – do they buy smaller packs or cheaper brands?

       Their schedule – should you open earlier or close later to accommodate them?

2.  Products

Review your inventory to better suit your customers.

  •           Eliminate slow moving SKUs
  •           Do you need more premium or non-premium products?
  •           Offer exciting promotions (tip: do not stock up more than 1.5 times of your monthly sales)
  •           Is your pricing well-balanced

3. Suppliers

Find out how you can improve the way you work with them.

  • Terms – pay on time to negotiate for better terms
  •  Frequency of Service – stock up more often but in lesser quantities to avoid overstocking and for a better cash flow
  •  Add on – consider specialized suppliers (eg. prayer items, packaging items, disposable items ie: plastic fork and spoons)

 

Imej atau penampilan menggambarkan keperibadian diri seseorang. Bagi individu terkenal dan berjaya, imej atau penampilan yang menarik perlu ditikberatkan kerana ia menjadi daya tarikan dan ikutan masyarakat. Walaupun bunyinya remeh, namun inilah antara faktor kejayaan mereka. Bak kata pepatah barat, ‘First impression is very important’.

Tidak semestinya seseorang itu harus mengenakan kot atau tali leher sepanjang masa bagi tampak lebih yakin, cukup hanya menepati syarat slogan ‘Dress for Success’ sudah memadai. Namun, harus diingat! Berpakaian haruslah mengikut situasi dan keadaan.

Kami menemu ramah beberapa usahawan muda tempatan yang merupakan pengasas beberapa perniagaan start-up bagi meninjau gaya pakaian yang dikenakan seharian sewaktu bekerja supaya dapat memberi ilham kepada anda.

 

Faeez Fadhlillah, Pengasas Bersama dan Ketua Pegawai Eksekutif Tripfez

“Saya gemar gaya pakaian yang bersahaja seperti seluar jean, baju kemeja dan blazer namun tetap memberi penekanan kepada kekemasan. Kadang kala, saya akan menggayakan kemeja-T syarikat sekiranya perlu ke mana-mana acara untuk mempromosikan jenama kami. Syarikat tidak mewajibkan kod pakaian formal namun harus kemas.”

 

Dato’ Chevy Beh, Pengasas Bersama BookDoc

“Ini pakaian separa formal saya. Berbanding dahulu, perniagaan saya menuntut untuk sentiasa bertali leher dan bersut. Namun, kini, saya mempunyai sebuah syarikat start-up teknologi yang lebih santai, jadi saya tidak perlukan lagi tali leher. Akan tetapi, pakaian pilihan saya bergantung juga pada orang yang akan saya temui.”

 

Irwan Ibrahim, Pengasas Bersama dan Ketua Pegawai Operasi Katsana

“Pilihan pemakaian saya lebih tertumpu kepada keseimbangan antara ringkas dan formal. Walaupun syarikat kami secara asasnya sebuah start-up, kami masih perlu berjumpa dengan rakan perniagaan yang terdiri daripada syarikat-syarikat korporat gergasi dan start-up yang lain.”

 

Syed Ahmad Fuqaha Sd. Agil, Pengasas Bersama dan Ketua Pegawai Eksekutif Katsana

“Saya gemar ke mana-mana sahaja dengan memakai kemeja-T syarikat kerana ia sebahagian besar daripada identiti diri dan saya berbangga dengannya. Kemeja-T syarikat kami agak kasual, jadi memudahkan urusan seharian di pejabat. Ia juga lebih selesa dan kemas.”

 

Nabil Feisal Bamadhaj, Pengasas dan Ketua Pegawai Eksekutif Dego Ride

“Pada saya, apa yang penting, saya mesti selesa dengan cuaca di Kuala Lumpur kerana budaya kerja yang menuntut saya untuk keluar masuk bilik mesyuarat.Kerana itulah saya memilih untuk kekal kemas, kasual dan santai. Jadilah diri anda yang sebenarnya dan ringkaskan apa yang boleh.”

 

Shairazi Sulastry, Pengasas Bersama dan Ketua Pegawai Pemasaran Dego Ride

“Gaya saya kasual dan selesa. Pakaian harian saya terdiri daripada kemeja formal yang digandingkan dengan jean kegemaran dan kasut sneakers. Saya juga sentiasa akan bersedia dengan sehelai jaket khaki yang boleh dipakai ke mesyuarat dan acara lain. Disebabkan saya mempunyai latar belakang dalam reka bentuk fesyen lelaki, saya sentiasa meneliti kualiti dan buatan pakaian. Walaupun pekerjaan saya tidak menuntut untuk berpakaian formal, saya gemar bersut, bergantung kepada jadual harian. Rasanya, boleh dikatakan bahawa gaya saya ringkas namun teliti.”

 

Tengku Ahmad Syamil Tengku Ibrahim, Pengasas Bersama dan Ketua Pegawai Eksekutif SkolaFund

“Saya sering mengenakan kemeja berwarna biru kelasi dan hitam serta seluar kasual untuk bekerja seharian. Pada hari yang dijadualkan untuk bermesyuarat, saya akan memakai kemeja formal atau kemeja-T syarikat. Pada hari-hari lain, saya akan memakai pakaian santai sahaja. Sama juga halnya dengan pengasas yang lain; mereka memakai pakaian yang senang dan selesa bagi mereka. Kami hanya mempunyai kod pakaian untuk acara-acara penting. Kami mahu mengoptimumkan tenaga mental—yang kami perlukan sepanjang hari untuk membuat keputusan perniagaan dan teknologi—dan menghapuskan stres yang remeh seperti perasaan bimbang disebabkan tidak tahu mahu memakai apa untuk ke tempat kerja.”

 

Itulah dia. Rata-rata ramai di kalangan usahawan muda ini  gemar berkemeja-T dan berseluar jean bagi pemakaian harian ketika waktu bekerja, Kekemasan dan keselesaan ialah dua ciri pakaian yang paling diutamakan. Ada juga yang membenarkan selipar dipakai di pejabat! Biar apa pun halnya, yang penting, pemakaian kita sopandan buat yang beragama Islam, pakaian kita perlu menutup aurat. Jadi, adakah anda akan menggubal kod pakaian baharu bagi pejabat anda mulai hari ini?

 

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